Friday, March 7, 2008

You Vill Haff Comcast Un You Vill LIKE IT!

So recently, Comcast decided to play [i]Cloverfield[/i] monster to Insights Terrified New York Resident in my home town. We first hear about this in December with a letter from Comcast warning us impending doom, but making it sound like it was a great thing they were dropping on us. I double checked the envelope, but apparently they opted to not send a free kitten to every subscriber.

Well, they assured us the transition would be neigh-on-seemless. The invasion was set to begin at midnight this past Sunday (which, I know, is technically Monday....but like the rest of the world, I could 12:00 AM as the Day Ending, the day begins at 12:01 AM....oh, you don't agree? You're probably one of those freaks that celebrated the new millenium on 1/1/01 aren't you).

So I wake up Monday morning, check my E-mail....nothing. I log into the "bus" (my favorite website in the whole world), nothing coming up. Of course, my service is borked.

I unplug the modem, go outside for a cigarette, come back in in, plug the modem back in, and reboot the computer. Nothing. Unsatisfied and crabby (as I usually am on Monday mornings anyway), I unplug the modem again, and shut down my ancient PC.

On my lunch break, I plug everything back in, boot it all back up, and much to my surprise, it works. Hmmmm, maybe our new Comcast Overlords will love me after all.

After work that day, I bring my laptop home with me, and try to connect with it. No dice. I call our new Internet Overlords, but am unable to get through right away. On my 5th attempt, I finally make contact with Their Lordships.

Evil Midnight Blogger: "My second IP isn't working"

Evil Internet Overlords: "It's not?"

EMB: "Nope, was working fine last night, not working today"

EIO: "Well, they are having some issues in your area, it should be fine by tomorrow"

Satiated, I hang up the phone. Tuesday comes and goes, but I have more important things to do rather than check my work E-mail that night (that belly-button lint isn't going to pick itself you know).

Wednesday afternoon, I decide to work from home, I take my laptop home, hook it up, and....nothing....no connection for me. I call Comcast back, and am now told by a different Phone Voice that Comcast does not offer the ability to purchase a second IP Address, and that if I want to run two computers at home and have them both tapped in to Comcasts Orgasmically Wonderful Internet Service, I have to go buy a router.

When I mention that I'm paying for an additional IP, The Phone Voice offers to connect me with Billing. She hits a few button on her phone, tells me they will be right with me, and promptly disconnects my call. So now, I have to call them BACK, and argue with Billing. I can just see how well THAT fight is going to go.

Then, I have to go buy a Router (no big deal for sure, but I can think of better ways to spent $50 then on a piece of equipment for my network to make it operate the exact same way it did LAST WEEK. If I'm droppin' that kinda scratch, I want something to work better.

But at least I'll once again be able to "work from home" (which means monitoring my work E-mail while I surf porn sites and play WoW all afternoon)

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